Tenant Satisfaction Survey

Tenant Satisfaction Survey 2018

Rules

Ruchazie Housing Association Rules

Policies

Allocations Policy - Approved May 2019
Adaptations Policy and Proceedures
Anti Social Behaviour Policy 2015
Equal Opportunities Policy 2014
Maintenance Policy
Gas Management Policy - Approved May 2019
Permission to Reside Policy
Rechargeable Repairs Policy
Succession Policy 2012 -2015
Unacceptable Actions Policy 2014 - 2019
Void Policy And Proceedures
Rent Management Policy 2018
Right to Repair
Tenancy Management Policy May 2019

Newsletters

Newsletter Winter 2016
Newsletter Spring 2017
Autumn Newsletter 2017
Newsletter Winter 2017
Spring Newsletter 2018
Summer Newsletter 2018
Autumn Newsletter 2018
Winter Newsletter 2018
Spring Newsletter 2019
Summer 2019 Newsletter

Annual Reports

Annual Report 2018/2019
Annual Report 2017 - 2018
Annual Report 2016 - 2017

Financial Accounts

Financial Accounts 2016
Annual Accounts 2017
Annual Accounts 2018
Annual Accounts 2019

Scottish Housing Regulator Reports

Engagement Plan 2019
Charter Report 2014
Charter Report 2015
Charter Report 2016
SHR - Annual Report on the Charter 2016/2017
SHR - Annual Report on the Charter 2017/2018
Landlord Report 2017 - 2018
Landlord Report 2018 - 2019

Housing Application Forms

Housing Application Form
Housing Guidance Booklet
Ethnic Monitoring Form
Mutual Exchange Application
Supporting Evidence Checklist

Forms

Pet Permission Form
HSCP Universal Credit
Alterations and Improvements Form