News
Office Closure - Friday 24th January 2025
Due to the red danger to life warning, our office will be closed tommorrow, Friday 24th January 2025. Staff will be working from home and will be available via telephone and email. Please call City Buliding on 0800 595 595 for any emergency repairs after 3pm tomorrow.
New Office Opening Hours
Following consultation with tenants, our Management Committee have approved flexible working for staff. This means that our office opening hours and telephone line opening hours have changed. Our new office opening hours are as follows;
Monday 9.30am - 4.00pm
Tuesday 9.30am-4.00pm
Wednesday Closed - Staff will be working from home and available via email and telephone from 1.15pm - 4.30pm
Thursday 9.30am - 4.00pm
Friday 9.30am - 3.00pm
Our telephone lines will be available from 8.30am - 4.30pm Monday, Tuesday & Thursday, 1.15pm - 4.30pm Wednesday, & 8.30am - 3.00pm Friday
WINTER READY
As part of their Getting Ready For Winter campaign, Home Energy Scotland has prepared a Winter Partner Pack, which is full of support and information on Warmer Homes Scotland, their eco hamper competition, posters, factsheets and essential winter content,. This will help you in getting prepared for the winter ahead.
Get Ready for Winter Pack Nov 2023
ANNUAL REPORT 2023 - 2024
Read our Annual report here
2024 annual report
UNIVERSAL CREDIT MIGRATION
If you are in receipt of working tax or childrens tax credit you will migrate to Universal Credit in the very near future. If you need help or support with this please get in touch.
NEWSLETTER
Autumn 2024 Newsletter
Summer 2024 Newsletter
Summer 2024 Newsletter
Spring 24 Newsletter
Winter 2023 Newsletter
Autumn 2023 Newsletter
Summer 2023 Newsletter
Scottish Child Payment
The Scottish Child Payment has been extended to under 16's from the 14th November 2022. Staff from Scotlands's Social Security are available to discuss any applications or issues you may have. You can call 0800 182 2222 to make an appointment. You may be invited to attend your appointment at Ruchazie Pantry or at home.
Staff can still be contacted by telephone on 0141 774 4433 or email on admin@ruchazieha.co.uk or use the contact form on this page.
OUT OF HOURS EMERGENCY REPAIRS
0800 595 595
Fly tipping is an offence and a fine of up to £250 can be imposed if evidence identifies the cuplrit.
Please help us keep Ruchazie clean and tidy and free from rubbish.
IF YOU REQUIRE A BULK UPLIFT SERVICE, YOU SHOULD CONTACT GLASGOW CITY COUNCIL. PLEASE CLICK HERE FOR MORE INFORMATION.
